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All About Cars Locks and keys limit is R2500 as standard, check the replacement of your lock system at your service provide (keyless entry systems are very expensive), should this limit not be sufficient we can increase this limit. Because of the shortage of new vehicles, vehicle value is much higher than the retail which we insure for. Please consult with you service provide or a qualified evaluator to get current value. Should your vehicle be under insured we can work on ag

Understand your insurance contract. To avoid a situation where your claim could be rejected, familiarise yourself with the following reasons, but also make sure that the terms and conditions are reviewed regularly. The following is very important to ensure a claim is paid: • Wear and Tear and Maintenance – Your insurance policy is NOT a maintenance contract. General upkeep of your property or items is NOT covered. For example, tree roots cause damage to pipes, drains, pav

Your building is almost certainly the most valuable possession you own. South Africa is prone to extreme weather, natural disasters and flooding. Whilst very little can be done to stop such events from happening, it is important to get buildings insurance to protect your home. Buildings insurance provides a financial shield if there is any damage to the structure of your property. If your property can be restored, and the cost of repairing the structural damage will be insure

As previously mentioned on our blog, the motor industry is experiencing a huge shortage of most parts of all the vehicle brands across the board. Due to this delay in getting a vehicle repaired, the option to include car hire is becoming a necessity. It is no longer considered a luxury. This option could offer convenience with day-to-day activities. Should you be on holiday and an accident occurs, car hire could get you back on the road and secure safety and comfort. It is al

WHAT IS CREDIT SHORTFALL INSURANCE Credit shortfall insurance (top up cover) protects you from owing money on a financed vehicle after an insurance payout, covering the gap between the vehicle's value and the outstanding loan amount. Credit shortfall insurance, also known as gap insurance, is designed to cover the difference between the amount you owe on your vehicle and the amount your insurance company pays out in the event of a total loss, such as theft or an accident that

Underwriting Underwriting in insurance refers to the process by which an insurer evaluates the risk associated with insuring the assets. It involves determining the terms under which cover is offered. With the correct information and full disclosure, the underwriting process helps the insurer and the client to manage the risk effectively. Underwriting isn't just about prediction, it's about the courage to see risk before anyone else does. For decades, the underwriting process

What value should you use? Not market value Not second-hand value Replacement value (what it costs to replace with new today) Quick Checklist for Clients Buildings Insured for rebuild cost, not property price including • Labour • Materials • Professional fees • Demolition & debris removal • Update after renovations Should a claim arise: If the property at any time of loss or damage is not insured for the full replacement value, the average clause will be a

When disaster strikes, you expect your insurance to respond. The good news is that most claims are paid. However, when claims are rejected, it is usually for avoidable reasons. Understanding these reasons can protect you from unnecessary financial loss. Insurance fraud has become a significant risk in the non-life insurance industry, particularly in the current economic climate in South Africa, where tough economic conditions are creating the perfect storm. In addition, the p

Consumers are exposed to Insurance related adverts daily across TV, radio, social media, Google Search, billboards, YouTube and mobile apps. Insurance is one of the most heavily advertised industries in South Africa. The insurance industry accounts for more than 3% of all advertising sectors spend in South Africa, with several insurers regularly appearing in the top advertising slots. Ornico reported leading South African insurance brands spent about R 1,21 billion on adverti

Most insurance policies are issued on assumptions. The main purpose of the policy is to offer the client the best cover with the best premium. Ultimately the policy is considered to be a contract between the insurer and the client. The client pays premium, and the insurer provides cover in the event of a loss. THE INSURER The policy is issued by the insurer based on the comprehensive and accurate information received from the client. The Insurer considers the unique risk prof

Delayed settlement of a claim can have a serious impact on the client • Cash flow strain on the claimant • Client dissatisfaction and potential reputational damage • Increased claim costs due to delays • Potential complaints to the insurer or regulatory bodies Common Causes That Could Delay the Outcome of a Claim • Providing an incomplete or incorrect description of the claim. The date, time, and place are of utmost importance. • Incomplete documentati